Privacy Policy

This privacy policy is intended to inform you of our policies and practices regarding the collection, use, and disclosure of any information you submit to us. This includes “Personal Information,” which is information about you that is personally identifiable such as your name, billing address, contact number, email address, and other non-public information that is associated with the foregoing.

User Content

By accessing or otherwise using our platform, you agree to the terms and conditions of this Privacy Policy, which is incorporated into and forms a part of our terms of service, and you consent to the processing of your Personal Information according to this Privacy Policy. For purposes of this Privacy Policy, “you” or “your” means the person(s) using this Site. “RF&G Life”, “us”, or “we” refers to RF&G Life Insurance and is the party responsible for the management of the information.

Collection of Information

For a better experience, while using our service, we may collect the following information via submissions on our “Contact Us” and “Forms” pages.

  1. Name 
  2. Contact information including phone number, billing address and email 
  3. Your enquiry details 
  4. Any other information that you choose to send to us

The information that we collect will be used to contact or identify you. Visitors to this website who have JavaScript enabled are tracked using Google Analytics. Good Analytics collects various data about the user to optimise the website and to monitor the effectiveness of the website for marketing purposes. 

Good Analytics stores the following data.

  1. Time of visit, pages visited and time spent on each page/visit
  2. Type of browser used 
  3. Type of operating system and some software settings 
  4. The referring website (for example, if you visit the site via Google – the search terms used). 
  5. IP address or host/domain name. This may include: Internet connection speed, Geographical data or Hostname

How Your Information Is Used

We use your information to:

  1. Respond to your inquiries and requests (e.g. emails, queries, claims, etc.)
  2. Complete and fulfill any inquiry for information or purchase you make 
  3. Help underwrite and provide accurate insurance premium rate quotes
  4. Provide insurers and reinsurers with the required information for applications 
  5. Connect you with third-party partners who will provide information about products and services 
  6. Market to you and keep you informed of our products and services and/or those of our third-party partners, which we think may be of interest to you 
  7. Provide, maintain and improve customer service

How Do We Protect Your Information

We take all the necessary steps to protect your Personal Information from loss, misuse, and unauthorized access, disclosure, alternation, or destruction. We encrypt sensitive information (such as credit card number) provided. 

We want you to feel confident about using our website, to make your claims, and we are committed to protecting the information we collect. While no website or app can guarantee security, we have implemented appropriate administrative, technical, and physical security procedures to help protect the personal information you provide to us. In addition, we use encryption when transmitting your sensitive personal information between your system and ours, and we employ firewalls and intrusion detection systems to help prevent unauthorized persons from gaining access to your information.

Other Websites

This site may contain links to third-party owned and/or operated websites. 

We recommend you examine the privacy statements posted on those other websites to understand their procedures for collecting, using, and disclosing personal information.

Changes to this Privacy Policy

We may amend this Privacy Policy from time to time. When we do, we will post an updated version of the Privacy Policy and revise the “LAST UPDATED” date at the top. If we change the Privacy Policy in any material way, we will provide appropriate notice to you. Using this site after any changes are made means you accept those changes and revised Privacy Policy.

How to Contact Us?

If you have any questions about our Privacy Policy, please e-mail us or write to us using the contact information below. 

RF&G Life Insurance 
Gordon House 
One Coney Drive 
Belize City, Belize C.A

Tel: 221-5143
Fax: 223-7345
Email: [email protected]